One workflow.
Production-grade from day one.
innops builds one workflow into a working production system. Built with your team, in your stack, on your data. Tested on real cases before launch. Documented and handed off so your team owns it after we leave.
What you leave with.
Not a demo. Not a deck. Not a POC begging for phase 2. A working system in production, the documentation your team needs to run it, and a 90-day light-touch tail.
What "production"
actually means.
We name the gate so it stops being a vibe and starts being a checklist. Build doesn't end until all six boxes are ticked. This is the single biggest difference between a Build and a POC.
Weekly rhythm.
Real work, every Friday.
No demos. No mid-engagement strategy decks. Every Friday the operator who'll use it runs the latest version on their real workflow. We adjust based on what broke, not what looked good in a meeting.
What we build
inside a Build.
Four deliverable types, not standalone services. Every Build ships one of these on one named workflow.
You own it.
We just run it.
After a Build, the default is your team takes over. Some clients don't have ops capacity. Some don't want it. Operate exists for them: we host, monitor, swap models when needed, and respond to incidents. But with one rule that most managed-service contracts skip: you can take it back any month.
- Hosting on agreed infrastructure (EU-first when available)
- Monitoring, eval drift checks, alert response
- Model swaps & sub-processor updates
- On-call window for production incidents
- Quarterly review & cost report
- Handback artifact kept current as we go
- New features (that's a new Build)
- Unlimited support hours
- Anything outside the named scope
- General AI advisory / "office hours"
- Reactive scope changes without a contract amendment
is the floor.