Website assistant

Answer the questions visitors keep asking.

Answers from your own information and passes enquiries to your team.
Scope, usage and support agreed before we start.
Chat · yourcompany.beIllustrative example

Do you also work in Mechelen? I'd like a quote for a renovation.

Yes, we work across the Antwerp and Mechelen region. For a quote I need your name, email and a short description of the project.Source · service area

Enquiry for your teamFrom the chat
Project
Renovation
Location
Mechelen
Contact
Marc Janssens
Your team takes it from here
STARTING SCOPE
One website, agreed sources and languages, enquiries delivered by email.
IMPLEMENTATION
From €900 + €50/month
01 · THE WORK

One task, clearly defined.

Visitors ask about your services, approach and next steps. Your team answers the same questions by phone and email. A website assistant makes approved information available in the conversation and helps visitors send a useful enquiry.

Illustrative example · the exact flow is agreed at intake
01 · In

Visitor asks a question

Do you also work in my area? How do I request a quote?

02 · AI

Assistant uses approved sources

03 · Out

Your team receives the enquiry

An answer from your service information, followed by a contact request with the visitor's question. Prices or deadlines outside the approved sources go to your team.

Human check

Questions outside the approved sources go to your team.

02 · SCOPE

Agree the boundaries before building.

Included in the agreed setup

  • Website widget in your brand and tone
  • Answers based on agreed website pages, FAQs or documents
  • Dutch, French and English, with test questions agreed per language
  • A route to a person when information is missing

Outside the starting scope

  • Automatic quotes, bookings or changes in your CRM
  • Extra channels, unrestricted sources or unlimited support
Discuss a more complex build
BEFORE WE START

What we need from you

  • Approved business information and a contact for checking answers
  • Access to add the widget to your website
  • Agreed conversation volume, source volume and maintenance needs
RELATED WORK

See Sofie at LG Builders

The case describes a Dutch-speaking assistant alongside the business website. A new website is optional: we check whether your current site can support the widget.

Read the details
03 · DELIVERY & COSTS

Know what you buy. Know what follows.

A short intake checks your tools, data and scope. If the process is clear, we quote directly. Uncertain processes or complex access rules may need a paid analysis first, agreed with you.

01 · SETUP

From €900 + €50/month

Configuration, agreed connections, test cases and handoff. The quote names the deliverables, timeline, review rounds and acceptance criteria.

02 · USAGE

Software and consumption

Hosting, licences and AI usage are itemised. We agree what is included, the volume limits and the cost of going beyond them before you sign.

03 · CONTINUITY

Support with clear limits

Handoff, follow-up and ongoing maintenance are scoped per solution. Your quote names included checks and changes, support time, response windows and the start of billing.

Accounts and the delivered work are handed over as agreed. Any third-party platform licences and portability limits are named in the proposal.

04 · QUESTIONS

Before you decide.

Can the website assistant run on our current website?

Usually, yes. The assistant is a widget added to your existing site, styled in your brand and tone. A new website is optional: during intake we check whether your current site can support the widget and who can give us access to add it. It answers from the website pages, FAQs or documents we agree, in Dutch, French and English, with test questions per language. Want a new site as well? See our business websites; the assistant does not depend on it.

What does a website assistant cost?

The website assistant costs from €900 + €50/month. The monthly fee covers hosting, monitoring and updates, is terminable monthly and includes a monthly look at the questions the assistant could not answer. We plan 1–3 weeks from intake to launch. The final quote depends on the agreed conversation volume, the amount of source material and the maintenance you need, and is fixed before work starts. The price breakdown explains what moves the price.

What happens when the assistant doesn't know the answer?

It is set up to stay within your sources. The assistant answers only from the information we agree with you, and we test it per language before launch. When information is missing, it offers a route to a person: the visitor leaves their question and contact details, and your team receives the enquiry by email. Prices or deadlines that are not in the approved sources go to your team as well. It does not create quotes, make bookings or change your CRM; those need a separate scope.

YOUR NEXT STEP

Tell us about the task.

Your chosen solution is already selected in the contact form.