Enquiries come in through everything at once. The Lead Inbox Autopilot picks up every enquiry right away, asks the right questions and puts it with the right person. Built in your own stack: your mail aliases, your WhatsApp number, your website form.
Your best enquiries no longer arrive through one channel. They come in via WhatsApp, via email, via a form on the site, sometimes by phone. Qualifying them is still manual work and costs time, especially in peak season.
We're innops. A small AI-engineering studio in Antwerp. We first look at the real problem underneath the question, then build the Lead Inbox Autopilot in your existing stack. We hand it over, and maintain it if you want us to.
More about innopsSix checks. If at least four are true, book a call. If three or fewer are true, we're probably not the right fit — and we'll say so.
Not a feature list. This is how the Autopilot is designed. Whether it makes the difference for you is what we check together in the audit first.
No annual contract. No seat fees. The audit is a terminal product: if we can't write a clear build plan, there's no build. You pay for the audit, you keep the memo.
Toubkal Wanderers, a trekking operator, has run live on exactly this pattern since May 2026. A Benelux travel agency would be our first client in this sector. We say that plainly in the audit memo.
Multi-channel intake, AI qualification, routing to the right person, full lifecycle logged. Same sector, exactly this problem. Live at toubkalwanderers.com.
innops is a small AI-engineering studio in Antwerp. Senior engineering at studio prices, because we run what we sell.
I'm Zakaria Basraoui. Antwerp, Belgian-Moroccan, computer-science background.
I'm a traveller and hiker myself. In March 2026 I stood on Toubkal. A mountain doesn't forgive improvisation: you know beforehand why the route holds, or you don't go up. That's how I build AI too.
Two years at Movu Robotics taught me the rest: AI engineering is 90% unglamorous infrastructure. MLOps, agents, integration. The work that makes no demos but keeps systems running.
innops runs AI-native by operation: agents do research, drafts, synthesis. I do the judgment, the building, the handover. The person who sells your engagement is the person who does the work.
Short answers. No sales talk. If your question isn't here — book a call and we'll address it directly.
Ten points that show where AI already saves hours in a travel agency today — without handing over your client contact. Tick what's in place; what stays open is your roadmap.
Fill in your email and the checklist lands in your inbox as a PDF.